Cisco social miner download

Cisco socialminer installation and upgrade guide release 11. Cisco socialminer is a social media customer care solution that can help you proactively respond to customers and prospects communicating through public social media networks like twitter. Contribute to ciscodevnetsocialminersamplecode development by creating an account on. We delete comments that violate our policy, which we encourage you to read. Cisco socialminer tools for social media customer care.

Can anyone assist me to build an api using by social miner as. Download the appropriate socialminer release from and place the file on an ftp or sftp server. Virtualization for cisco customer collaboration platform formally known as socialminer. Cisco socialminer learn product details such as features and benefits, as well as hardware and software specifications. With cisco socialminer software, your company can offer advice and product information to aid in decision making, create brand recognition, and possibly gain new customers. We use your linkedin profile and activity data to personalize ads and to show you more relevant ads. Get product information, technical documents, downloads, and community content. Click here to download support for m4 and older hardware. Getcreatecallbackrequest 16 get 17 delete 20 callbackapiparameters 21 chapter 5 campaign 23 campaignapicommands 23 post 23 put 24 delete 25 get 25 getlist 26 getsuggestedtags. Registered users can view up to 200 bugs per month without a service contract. When the chat ends, the customer is presented with an option to download the chat transcript as a pdf file. The following table lists the socialminer version and the corresponding cop file that you have to download and install before you begin the. Endofsale and endoflife announcement for the cisco socialminer 9. Documentation roadmaps 7 licensing information 14 release notes 20 data sheets and literature.

Step 2 use ssh to sign in to your socialminer system with the platform administration account. A vulnerability in the chat feed feature of cisco socialminer could allow an unauthenticated, remote attacker to. Bug information is viewable for customers and partners who have a service contract. Cisco services adapt to market changes while increasing productivity, improving competitive advantage, and delivering a richmedia experience across any workspace. Getcreatecallbackrequest 16 get 17 delete 19 callbackapiparameters 20 chapter 5 campaign 21 campaignapicommands 21 post 21 put 22 delete 23 get 23 getlist 24 getsuggestedtags. Cisco socialminer software can help your company enhance customer service, improve customer loyalty, add new customers, and protect your brand. To download software, visit the cisco software center. December12,20 americas headquarters cisco systems, inc.